Frequently Asked Questions

Everything you need to know about your Casablanca Paris experience

What is the standard shipping timeframe?

We offer worldwide express shipping. Orders are typically processed within 1-2 business days, with delivery taking 3-5 business days depending on your location.

What is your return policy?

We accept returns on all full-priced items within 14 days of delivery, provided they are in original condition with all tags and silk security ribbons attached.

How do I care for my Casablanca silk shirts?

Due to the delicate nature of our premium silk, we recommend professional dry cleaning only to maintain the vibrancy of the prints and the integrity of the fabric.

Are duties and taxes included in the price?

For international orders, duties and taxes are calculated at checkout to ensure a seamless delivery experience with no hidden fees upon arrival.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and Klarna for flexible financing.

How can I track my order?

Once your order has been dispatched, you will receive a confirmation email containing a tracking link from our logistics partner (DHL or FedEx).